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All Dispatches
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Metrics
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Operations — Volume & Timing
Dispatches by month
Calls by hour of day (time received)
Calls by day of week
Volume by pickup type
Business
Volume by funeral home (top 10)
Calls per transporter
Savings vs Manual Baseline
Monthly call volume — manual log vs system
Avg time to accept by month (system, min)
System Health
Help
New Dispatch — Fill out the dispatch form and submit to send a call to the assigned transporter(s). They’re notified by email and text.
All Dispatches — View active calls (pending + active) by default; use the filter to see completed or cancelled calls. Use a row’s status menu to cancel a call or change its status.
Questions? — Contact Ask Caleb Tech.